Please understand that our staff is very small and we help you most efficiently by putting the answers to our most frequent questions here. If you can not find your question, please feel free to contact us and we will get back to you as soon as possible.

General Questions

Q1. How do I use Perfect Puppies Online to find a Puppy?

A. Shopping for a puppy is simple - just follow these steps:

1. From any page on the Perfect Puppies Online web site click on "Puppy Search"
2. Select the breed you are searching for from the alphabetically displayed list,
3. Choose the state that will be the puppies new home
4. A list of all the breeders that supply dogs to that state will appear for you.

Q2. What standards do you require of a dog breeder to be eligible to be listed in Perfect Puppies Online?

A. When they register with us, each dog breeder must affirm that they have read and agree to be bound by the Perfect Puppies Online Breeder's Code of Ethics.

Q3. How can I find a mate for my dog?

A. Try searching for dog breeders located near you on our Perfect Puppies Online web site and contact them to see if they provide that type of service.

Q4. Does Perfect Puppies Online inspect the listed kennels or otherwise verify the quality and reputation of the dog breeders?

A. No, that is up to you. Perfect Puppies Online is just here to but puppy buyers in touch with puppy sellers. The rest is up to you.

Q5. I have a general question about dog care, dog activities or dog training. Where can I get a good answer?

A. Try going to http://www.petdogs-l.com , we hear it is a great site to get straight answers about dogs.

Q6. How can I get information about dog breeds that do well with people with an allergy?

A. Research the dog you want to buy. Ask questions to the breeder. The AKC site also has excellent information.

Q7. How can I find out if any complaints have been registered about a breeder listed in Perfect Puppies Online?

A. We get very few breeder complaints but if we get a serious complaint that stands up, we delete the breeder from the directory.

Q8. I can't find breeders for a "new" dog breed which is a mix between two established purebred dog breeds, like yorkiepoo, pekapoo, maltepoo, shihpoo, etc.

A. We include hybrid breeds in our directory if there are available breeders. Always ask the breeder a lot of questions and ask for references too.

Q9. How can I learn more about dog registration and "papers" for a puppy or litter?

A. You can find out all about dog and litter registration and "papers" from the AKC.

Q10. I have a training problem with my dog (biting, chewing, barking, not obeying, etc.) and need some help. Where can I get it?

A. You'll find some excellent training resources at:

1. Dr. P's Dog Training
2. Join the discussion list at Petdogs-L, a flame-free dog list on the web where folks can ask any question and get a straight, respectful answer, and post your question there.

3. There are many excellent books on dog training available at Dogwise.com.

Q11. I want to complain about a breeder listed in Perfect Puppies Online. What should I do?
A. Perfect Puppies Online has established standards which breeders must agree to adhere to when they register with us. We do not inspect the breeders.

If you find physical conditions on a breeder's premises that you believe are not up to appropriate standards, we suggest you report those conditions to local animal control authorities or to the local offices of the SPCA or the Humane Society.

If a breeder listed in Perfect Puppies Online has been held to be in violation of any governmental laws or regulations regarding their kennel or their breeding activities, or they have officially been held to be in violation of the rules and regulations o

If you find a breeder listed in Perfect Puppies Online to be in violation of any other part of the Perfect Puppies Online Breeder's Code of Ethics, you may wish to report the breeder to the appropriate breed club, kennel club, registry or similar organization

If you have a dispute with a breeder listed in Perfect Puppies Online regarding such matters as registration, condition of a pup, or any other matter which is the subject of the agreement between you and the breeder, we are not in a position to assist in

Q12. In what order are the breeders and organizations presented in the search results?

A. Position in the search results is determined by several factors which include: the state you selected, the type of ad the breeder is running and how long the breeder has been running that ad.

Q13. I have a question about the Perfect Puppies Online directory that is not covered here. What should I do?

A. Please complete our support form and ask your question there. We will attempt to respond as quickly as possible, based on the order in which we receive requests, the number we receive at any one time and the severity of the problems. We will try to res

Questions about Perfect Puppies Online listings

Q1. I used to have a listing with Perfect Puppies Online but now it is missing. Why?

A. You ad probably expired. Go to the breeder log-in page and click on manage my ads to see when the expiration date was. You can prevent this in the future by signing up for auto-pay. If your ad has not expired and still does not show up, please send

Q2. Where can I get more information about registering with Perfect Puppies Online as a dog breeder?

A. Go to advertise with us and you'll get to a page that explains everything, with no obligation.

Q3. May I list more than one dog breed?

A. Yes, but each dog breed requires a separate listing.

Q4. Is my credit card information safe and secure when I pay for my Perfect Puppies Online listing online?

A. We use leading-edge technology to ensure that your credit card information is 100% safe. It is encrypted using Secured Socket Layer (SSL) technology. This means that your credit card information is safe and secure as it travels over the internet. To pu

Q5. May I pay for my listing by check?

A. Yes, however you listing will not start until the funds have cleared from the check.

Q6. How can I make changes to my Perfect Puppies Online listing?

A. Go to Breeder Log-in and click on manage my ads. Once there you can change or edit information.

Q7. I'm having trouble uploading my photos to my Perfect Puppies Online web page.

A. We need to get photo uploading instructions from Ajay.

Q8. How can I view my Perfect Puppies Online web page and direct other people to it?

A. Get this answer from Ajay.

Q9. How can I get my listing ID or password if I have misplaced or forgotten them?

A. You can obtain your listing ID number or password breeder log-in page. Just click on "Forgot your user ID or password?"

Q10. How does Perfect Puppies Online decide in what order to present the dog breeders in the search results?

A. The position in the search results depends what area the buyer selects, what type of ad you have purchased, and how long you have been running that ad. The longer your ad has been running without interuption, the higher you will move on the list.

Q11. Can I sign up for less that a year?

A. Yes, you can view the pricing at our "Advertise with Us" page.

Q12. At renewal time, how can I change my method of payment or my credit card information?

A. When you renew your ad, just enter the new information at that time.

Q13. I just registered and accidentally selected the wrong breed. What should I do?

A. It is our policy to make such changes only in the case of error and only within 30 days after the creation of the listing. Please complete our support form and explain your error and request that we make the change to the correct breed.

Q14. I've been notified by Perfect Puppies Online that my listing will soon be renewed and I don't want it to be renewed. What should I do?

A. Access your listing and click on "Do Not Renew Listing".

* I have a question or am having difficulties with my Perfect Puppies Online listing not covered in these FAQs. What should I do?

A. Please complete our support form and ask your question there. We will attempt to respond as quickly as possible, based on the order in which we receive requests, the number we receive at any one time and the severity of the problems. We will try to respond as quickly as possible.